Frequently Asked Questions
On this page you will find answers to the most common questions about the National Committee for the Care of Prisoners, Released Persons and Their Families (Tarahum), its role, the care and empowerment pathways, and the channels for communication and partnership.
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General Questions
5 questionsThe National Committee for the Care of Prisoners, Released Persons and Their Families (Tarahum) is a national committee dedicated to the care and empowerment of inmates, released persons and their families, by coordinating efforts and integrating the roles of the relevant entities, in a way that contributes to strengthening family and social stability and positive reintegration.
The beneficiary groups include inmates, released persons and their families, in accordance with the approved pathways and regulations, and in coordination with the relevant entities.
Yes, the National Committee (Tarahum) operates across the Kingdom through its General Secretariat and its branches, and in partnership with the relevant entities, helping to facilitate care and empowerment pathways in the various regions.
The Committee works to coordinate efforts and integrate roles among governmental, non-profit and private-sector entities, and to support the care and empowerment pathways for the beneficiary groups, while respecting the mandate and role of each entity.
The Committee provides certain forms of support within its mandate, and also works to coordinate efforts and connect beneficiaries with partner entities according to the nature of the need and the available pathways.
Beneficiaries & Families Questions
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You may contact the National Committee (Tarahum) or one of its branches through the official channels, so that the request or
enquiry can be directed in accordance with the approved pathways and regulations and in coordination with the relevant entities.
Submission through the official channels:
- Unified number: 8001244344
- WhatsApp: 920015615
- Beneficiary Care account on Twitter: @Trahum_care
- Or visit the branch nearest to your region (Branch Directory)
Requests are received through the official channels, then reviewed and directed in accordance with the approved pathways and the nature of the need, and in line with the regulations governing each pathway or service.
Benefiting from the support pathways is subject to the regulations and criteria approved by the Committee or by the entity providing the service, and details can be obtained through the official channels or the nearest branch.
Yes, the families of inmates may contact the National Committee (Tarahum) through the official channels, so that the enquiry or request can be directed in accordance with the approved pathways and in coordination with the relevant entities.
Yes, a released person may contact the Committee through the official channels, so that the request can be reviewed and directed in accordance with the available regulations and pathways.
The National Committee (Tarahum) is keen to protect the privacy and dignity of beneficiaries, and does not publish any personal information or sensitive details about them in public content.
The Committee does not provide a fixed monthly income; requests are reviewed and directed in accordance with the approved pathways and regulations, and according to the nature of the need and the services available from the Committee or partner entities.
The time taken to process a request varies depending on the type of request, the completeness of the data, the relevant entity, and the nature of the required pathway. The status of the request can be followed up through the official channels.
You may enquire about the requirements for authorization or delegation through the Committee's official channels or the nearest branch, as the requirements vary depending on the type of request and the required procedure.
Requests are reviewed in accordance with the regulations and criteria approved for each pathway, and you may enquire about the eligible cases through the official channels or the nearest branch.
Partners & Community Contribution Questions
5 questionsGovernmental, non-profit and private-sector entities may contact the Committee to explore opportunities for cooperation in the fields of care, empowerment, training, awareness, family support, and community initiatives.
Partners contribute to providing services and programmes, each according to its mandate, while the National Committee (Tarahum) works to strengthen integration, coordinate efforts, and steer partnerships toward a more sustainable impact.
Yes, the private sector may participate through social responsibility initiatives, training and empowerment programmes, employment opportunities, and specialized initiatives that serve the beneficiary groups.
Those wishing to volunteer can follow the available opportunities through the National Volunteer Work Platform or the Committee's official channels, according to the need and the announced opportunities.
Entities and individuals wishing to make a community contribution may contact the Committee through the official channels to learn about the areas available for participation or support, in accordance with the approved regulations.
Didn't find your answer?
Contact us directly through the official channels, and the Beneficiary Care team will be happy to assist you.